How to make a claim on a state apartment

All tenants of state housing must, for the entire duration of their rental agreement, take out an insurance policy from a Principality approved insurance provider which covers their own liability, tenant’s risks, exposure hazard as well as their own furniture (the name of the contract is usually “Multi-risk property”).

An insurance certificate is given to the State Property Authority when the tenancy agreement is signed, then annually after that.

You must immediately take all measures possible to limit the significance of the loss and safeguard property.

You must alert the public emergency services in the event of a fire or significant flooding:

Police Department on 17 or 112
Monaco Fire and Emergency Service on 18

You must inform the security guard in the building, the property management company or, failing this, the State Property Authority (reception desk: (+377) 98 98 44 66).

You can also initiate this procedure via the "Mon Espace Domaines" extranet.

You can find all the information relating to "Mon Espace Domaines" by following this link.

You must submit the claim to your insurance provider within five working days after the loss took place.

Understanding the process

Principle and conditions

What should I do in the event of a loss?

1 Limit the significance of the loss

2 Alert the emergency services

3 Inform the security guard, the manager or the State Property Authority

4 Submit the claim to your insurance provider

See also

See also

Administrative contact

Administrative contact